Patient Stories

When you need us

Care Provided: EMS, Multi-disciplinary teamwork

I’m wanting to send you this email to compliment your staff for everything they have done for my wife.

If it wasn’t for Phillip (WellBe Nurse Practitioner) and the EMS that came out she would not be here today. My wife has COPD when we came back for a trip to Yellowstone I believe the sulfur (from the air) had gotten into her lungs. If it wasn’t for your EMS that came out I believe she would have died. I want to thank you so much. I especially want to give a shout-out to Chalon (Social Worker). Through her she has really helped her mentally and physically, Chalon is an angel.

Thank You
Kevin H.

“I’m glad WellBe came to me, and I said yes.”

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Appreciation and thanks for WellBe Senior Medical

Care Provided: Preventative Care, Medication Management, Care Coordination.

Recently I had a painful insect bite on my arm which appeared swollen and infected. I called WellBe. The WellBe operator let me know that [my Nurse Practitioner] was on vacation and decided a doctor was needed. Within an hour, a doctor returned my call and sent a paramedic to my home. The paramedic conferred with the doctor and ordered [medication] for me. Now the infection is almost clear. The feeling of personal health security because a phone consult and a Paramedic is available to me when needed, is more valuable than words can express. What an anxiety reducer this is.

First impressions are the most lasting

Care Provided: Initial Outreach, Building Relationships, Member Outreach Team

I can’t say enough. This was my first impression of an organization and this was the best first impression. If she (Cheryl Coops) was the only person working for WellBe you wouldn’t need anybody else. She is the poster child for Wellbe. If I had to rate her from 1-to 10, ten is not high enough. I feel a sense of relief knowing I’m going to get some help. Please tell her how awesome she is!

Thank you for providing this comforting and anxiety relieving service for me

Care Provided: Preventative Care, Medication Management, Care Coordination.

The feeling of personal health security because a phone consult and a Paramedic is available to me when needed, is more valuable than words can express. What an anxiety reducer this is. One more thing, all the people I have met through WellBe are the nicest people in the world! I am certain that these people were picked and trained for their medical ability and for their impeccable customer service and personal interest in their patients.

Medical Mutual and WellBe Senior Medical Will Soon Offer In-home Medical Care in Cleveland and Columbus

Comprehensive medical care delivered in a person’s home is more important than ever in supporting patients facing multiple health conditions.

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